Root Cause Analysis for Corrective and Preventative Action

Root Cause Analysis for Corrective and Preventative Action


Root cause analysis (RCA) is a method for problem-solving that identifies permanent practical solutions. RCA is required as part of corrective action in GFSI-benchmarked schemes. If you struggle with repeat non-conformances or problems that seem hard to solve, this course provides you with the tools for finding effective solutions to food safety and quality issues.

What You’ll Do

  • Select an appropriate RCA tool based on the nature of the problem
  • Identify which issues are truly significant and prioritize efforts
  • Discuss ways to identify potential factors causing problems and select the most likely cause(s)


At the end of the program, you will be able to:

  • Apply a root cause analysis approach to non-conformances
  • Challenge your results to be sure you have identified the root cause
  • Implement corrective actions and monitor their effectiveness
  • Close out a non-conformance
  • Introduce two practical approaches to your colleagues that they can use immediately (5 Whys and 6 Ms)

What's Included

NSF is committed to accommodating the learning requirements of all of our stakeholders. If you require special assistance for any reason, please contact one week prior to your class.

Who should attend

  • Auditors
  • Certification Managers
  • Facility Managers
  • Food Agents and/or Brokers
  • Food Importers/Exporters
  • Food Safety & Quality Personnel
  • HACCP Personnel
  • Ingredient Suppliers
  • Inspectors
  • Operations/Maintenance/Sanitation
  • Owners/Operations of Food Business
  • Plant Managers/Supervisors
  • Production Managers/Supervisors
  • Public Health Inspectors
  • QA/QC Personnel
  • Quality Systems Coordinators
  • Regulatory Authorities & Personnel
  • Supply Chain Managers

Duration (in days)

in the next months