Root Cause Analysis for Corrective and Preventative Action

Summary

Root cause analysis (RCA) is a method for problem-solving that identifies permanent practical solutions. RCA is required as part of corrective action in GFSI-benchmarked schemes. If you struggle with repeat non-conformances or problems that seem hard to solve, this course provides you with the tools for finding effective solutions to food safety and quality issues.

What You’ll Do

  • Select an appropriate RCA tool based on the nature of the problem
  • Identify which issues are truly significant and prioritize efforts
  • Discuss ways to identify potential factors causing problems and select the most likely cause(s)

Schedule

At the end of the program, you will be able to:

  • Apply a root cause analysis approach to non-conformances
  • Challenge your results to be sure you have identified the root cause
  • Implement corrective actions and monitor their effectiveness
  • Close out a non-conformance
  • Introduce two practical approaches to your colleagues that they can use immediately (5 Whys and 6 Ms)

What's Included

NSF is committed to accommodating the learning requirements of all of our stakeholders. If you require special assistance for any reason, please contact trainingafrica@nsf.org one week prior to your class.

Who should attend

  • Auditors
  • Certification Managers
  • Facility Managers
  • Food Agents and/or Brokers
  • Food Importers/Exporters
  • Food Safety & Quality Personnel
  • HACCP Personnel
  • Ingredient Suppliers
  • Inspectors
  • Operations/Maintenance/Sanitation
  • Owners/Operations of Food Business
  • Plant Managers/Supervisors
  • Production Managers/Supervisors
  • Public Health Inspectors
  • QA/QC Personnel
  • Quality Systems Coordinators
  • Regulatory Authorities & Personnel
  • Supply Chain Managers

Duration (in days)

1